By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

Use License

Permission is granted to temporarily download one copy of the materials(information or software) on CRA Assessments LLC’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  •     modify or copy the materials;
  •     use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  •     attempt to decompile or reverse engineer any software contained on CRA Assessments LLC’s web site;
  •     remove any copyright or other proprietary notations from the materials; or
  •     transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by CRA Assessments LLC at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

The materials on CRA Assessments LLC’s web site are provided “as is”. CRA Assessments LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, CRA Assessments LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

In no event shall CRA Assessments LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on CRA Assessments LLC’s Internet site, even if CRA Assessments LLC or a CRA Assessments LLC authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Revisions and Errata
CRA Assessments LLC may make changes to the materials contained on its web site at any time without notice.

CRA Assessments LLC has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by CRA Assessments LLC of the site. Use of any such linked web site is at the user’s own risk.

Site Terms of Use Modifications
CRA Assessments LLC may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Governing Law
Any claim relating to CRA Assessments LLC’s web site shall be governed by the laws of the State of Texas without regard to its conflict of law provisions.  CRA Assessments is also subject to the investigatory and enforcement powers of the Federal Trade Commission.

Privacy Policy

This Privacy Policy describes CRA Assessments’ policies and procedures on the collection, use and disclosure of your information on our Web Site www.CRAAssessments.com. CRA Assessments obtains your information from the Client (your employer or potential employer).  When using any of our Services you consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy. Irrespective of which country that you reside in or create information from, your information may be used by CRA Assessments in the United States or any other country where CRA Assessments operates.

If you have questions or complaints regarding our privacy policy or practices, please contact us at privacy@CRAAssessments.com.

Information Collection and Use
Information Collected Upon User Account setup: When the Client contacts CRA Assessments to create a new user account, we receive personal information from the Client about you.  This information may include your name, email address, country of residence, years of monitoring experience, degree, manager, title, years of experience at the company (if current employer) and primary language.    This information is listed internally in our system and is accessible by CRA Assessments and the Client.

Information Collected Upon User Login: Your use of the service may result in CRA Assessments having stored images or a video capture of the work you perform while connected to CRA Assessments, and will also include the results of your entries for the simulation.  This information is used to score your simulation and to ensure that the entries you created were not lost due to internet connection disruption.

Log Data: Our servers automatically record information (“Log Data”) created by your use of the Services. Log Data may include information such as your IP address, browser type, the referring domain, operating system, and browser plug-ins.

Cookies: Like many websites, we use “cookie” technology to collect additional website usage data and to improve our Services.  A cookie is a small data file that is transferred to your computer’s hard disk. CRA Assessments may use both session cookies and persistent cookies to better understand how you interact with our Services, to monitor aggregate usage by our users and web traffic routing on our Services, and to improve our Services. Most Internet browsers automatically accept cookies. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.

Third Party Services: CRA Assessments uses Google Analytics to help understand use of our Services. Through Google, Analytics collects the information sent by your browser as part of a web page request, including cookies and your IP address. Google also receives this information and their use of it is governed by their Privacy Policy.

Web beacons: Our Web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

Information Sharing and Disclosure
Your Consent: We may share or disclose your information with your employer or potential employer.  Use of CRA Assessments’ services explicitly indicates your consent to disclosing your information back to our client.

Service Providers: We engage certain trusted third parties to perform functions and provide services to us. We may share your personal information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to obligations mirroring the protections of this privacy policy.

Law and Harm: We may disclose your information if we believe that it is reasonably necessary to comply with a law, regulation, legal request, national security or other law enforcement requirements; to protect the safety of any person; to address fraud, security or technical issues; or to protect CRA Assessments’ rights or property.

Business Transfers: In the event that CRA Assessments is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. You will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Modifying Your Personal Information
If your personally identifiable information changes, or if you no longer desire our service, you may update, delete or remove it by emailing our Privacy Officer at privacy@CRAAssessments.com or by contacting us by telephone or postal mail at the contact information listed below.  We will respond to your request to access within 30 days.

Data Retention
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at privacy@CRAAssessments.com.  We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

You may choose to stop receiving notification emails by contacting us at privacy@CRAAssessments.com.

Links to Other Web Sites
Our Site includes links to other Web sites whose privacy practices may differ from those of CRA Assessments. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

Our Policy towards Children
We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will delete their information immediately and terminate the child’s account.

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at privacy@CRAAssessments.com.

General Data Protection Regulation (GDPR) – European Representative

Pursuant to Article 27 of the General Data Protection Regulation (GDPR), CRA Assessments has appointed European Data Protection Office (EDPO) as its GDPR representative in the EU. You can contact EDPO regarding matters pertaining to the GDPR by:

  • Using EDPO’s online request form at https://edpo.com/gdpr-data-request/
  • Writing to EDPO at Avenue Huart Hamoir 71, 1030 Brussels, Belgium

General Data Protection Regulation (GDPR) – UK Representative

Pursuant to the UK General Data Protection Regulation (GDPR), CRA Assessments has appointed EDPO UK Ltd as its UK GDPR representative in the UK. You can contact EDPO UK regarding matters pertaining to the UK GDPR by:

  • Using EDPO’s online request form at https://edpo.com/uk-gdpr-data-request/
  • Writing to EDPO UK at 8 Northumberland Avenue, London WC2N 5BY, United Kingdom

Adherence to EU-US and Swiss-US Privacy Shield Framework 

CRA Assessments complies with the EU-US and Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. CRA Assessments has certified that we adhere to the Privacy Shield Principles of Notice, Choice, and Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability.  If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification page, please visit www.privacyshield.gov.

In compliance with the EU-US and Swiss-US Privacy Shield Principles, CRA Assessments commits to resolve complaints about your privacy and our collection or use of your personal information.  European Union and Swiss individuals with inquiries or complaints regarding this privacy policy should first contact our European Representative at:

  • Using EDPO’s online request form at https://edpo.com/gdpr-data-request/
  • Writing to EDPO at Avenue Huart Hamoir 71, 1030 Brussels, Belgium

Under certain limited conditions, EU and Swiss individuals may invoke binding arbitration as a last resort before the Privacy Shield Panel.

  • With respect to onward transfers of data subject to the EU-US and Swiss-US Privacy Shield, we remain liable for processing such transfers in accordance with the EU-US and Swiss-US Privacy Shield Principles.
  • CRA Assessments has further committed to cooperate with EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved Privacy Shield complaints concerning human resources data transferred from the EU and Switzerland in the context of the employment relationship.  If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact the EU DPAs or the Swiss FDPIC for more information or to file a complaint.  The services of EU DPAs and the Swiss FDPIC are provided at no cost to you.
  • With respect to our compliance with applicable privacy laws and regulations CRA Assessments may be subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.

Your Rights with Respect to Your Personal Data
You have the right at any time to request access to and rectification or erasure of personal data that we hold.  You can also request restriction of processing of your personal data, and you have the right to data portability.  If you would like to exercise any of these rights, please contact our European representative using one of the following methods:

  • Using EDPO’s online request form at https://edpo.com/gdpr-data-request/
  • Writing to EDPO at Avenue Huart Hamoir 71, 1030 Brussels, Belgium

Changes to this Policy
We may update this privacy policy to reflect changes to our information practices. If we make any change in how we use your personal information we will post a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.


Contact Information
In compliance with the Privacy Shield Principles, CRA Assessments commits to resolve complaints about our collection or use of your personal information.  EU individuals with inquiries or complaints regarding our Private Shield policy should first contact CRA Assessments at:

CRA Assessments Privacy Officer


CRA Assessments, LLC
6005 La Naranja Lane
Austin, Tx 78749